The Information Technology & Support team at Omega Systems ensures the seamless operation of IT services for clients by providing 24x7 managed IT support, resolving technical issues, and maintaining high levels of system uptime. This team is responsible for delivering expert assistance through help desk and support services, maintaining cybersecurity measures, and ensuring compliance with industry standards. With roles like Help Desk Technician and Support Specialist, the team works collaboratively to provide rapid response and innovative solutions to enhance client satisfaction and operational efficiency.
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