Primrose Pius is a PMP certified SaaS Program Manager with over 12 years of experience in Customer Education, Customer Success, Talent Development, and Learning & Development. They have worked with over 30 Fortune 1000 and Fortune 500 companies, delivering more than 5000 hours of training sessions that significantly increased product adoption and customer satisfaction. Currently, Primrose serves as the Knowledge Manager for CXApp, focusing on employee and customer education experiences, while also managing technical repositories. Their expertise in crafting engaging learning programs and strategic planning highlights a strong commitment to enhancing employee and customer experiences.
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