Andrew S. is a Site Reliability Engineer Consultant at OneMain Financial since April 2021, where significant contributions resulted in an $88M savings in New Money for 2021-2022 and impressive improvements in incident management metrics. Prior to this role, Andrew S. served as a Production Support Manager at Dominion Enterprises, leading the transformation of the Technical Support team and implementing ITSM/ITIL processes, and held various positions, including QA Analyst and Technical Support Specialist, developing automation and testing strategies. Earlier experience includes roles at Gannett | USA TODAY NETWORK, STILWELL & ASSOCIATES OF THE USA, INC, and InterSpec LLC, where Andrew S. provided software support, troubleshooting, and assisted in engineering inspections. Andrew S. holds an Associate of Science degree from Tidewater Community College and an Advanced Diploma from Maury High School.
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