Mo Kateeb

Mo Kateeb is an experienced Technology Systems Incident Analyst currently at OneMain Financial since September 2021, specializing in the preparation and documentation of standard operating procedures for diagnosing and resolving application errors. Prior roles include Service Delivery Advisor II at Dell EMC, where Mo supported cloud environments and enhanced customer satisfaction with backup solutions, and Clinical Application Specialist II at Baylor Scott & White Health, focusing on application implementation and user support. Additional experience spans technical support roles at VCE, MEDHOST, Stalker Radar, Credit Solutions, and Intellys, showcasing a strong background in IT support, system integration, and team leadership. Mo holds a Bachelor's degree in Social Science from Ashford University.