Todd Cline is a Senior Work Force Management Specialist at OneMain Financial, where responsibilities include maintaining WFM software, managing system access, and producing staffing predictions for multi-site call centers. Prior experience at OneMain includes serving as a Call Delivery Analyst, orchestrating call delivery aligned with business objectives. Earlier roles at American General Finance / Springleaf Finance involved serving as a LAN Technician and System Administrator/System Admin Supervisor, where Todd resolved technical issues and led teams in troubleshooting and reporting. Additionally, Todd has part-time experience as a website programmer/designer, creating web solutions for local businesses. Todd holds an Associate degree in Information Technology with a focus on Computer and Information Systems Security/Information Assurance from Indiana Wesleyan University.
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