William Duncan is a seasoned Telephony Solutions Engineer Sr at OneMain Financial, where technical support for corporate telephone systems has been provided since March 2008. Prior to this role, William served as a Telephony Solutions Analyst at Springleaf Financial Services, focusing on corporate server infrastructure management from March 2008 to April 2015. Earlier experience includes positions as a Server Technician at Caraustar and a Customer Service Technician at IBM Global Process Services. William's educational background includes studies at Western Governors University from 2015 to 2019, along with attendance at Monroe Community College and the Rochester Institute of Technology in 1993-1994.
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