Miriam A.

Miriam A. is a seasoned professional with extensive experience in vendor operations, customer service, and administrative roles. Currently serving as Vendor Operations Manager at Omio since February 2019, Miriam A. manages day-to-day operations with outsourcing vendors, optimizing processes for efficiency and quality, while also facilitating communication across various operational teams. Previously, as Customer Service Specialist at Omio, Miriam A. excelled as the first point of contact for travelers, ensuring high levels of service and satisfaction. Prior experience includes serving as an Administrative Assistant at the Embassy of Italy, where responsibilities encompassed various administrative and human resource functions, and acting as a Graduate Teaching Assistant at the University of Ghana, providing tutorials to tertiary students. Miriam A. holds a Master's degree in European Studies/Civilization from Freie Universität Berlin and a Master's in Public Administration from the Ghana Institute of Management and Public Administration, in addition to multiple degrees in language and culture.