Marcus A. is an experienced executive management consultant currently working at OmniAccess, focusing on enhancing service quality and customer advocacy. With over 20 years in the telecommunications and technology sectors, Marcus has held significant leadership positions at companies such as Speedcast, Royal Caribbean Cruises Ltd., and Global Eagle, contributing to major projects in operations support systems, digital transformation, and network capacity planning. Educational qualifications include an MBA from Nova Southeastern University, a degree in Computer Science from Universidade Salvador, and executive programs at Northwestern University and MIT.