Brad Vescio currently serves as the Director of Customer Success Analytics at Omnicell, focusing on customer outcome tracking, service quality improvement, customer retention prediction, and Advanced Services portfolio scaling since April 2016. Previously, Vescio held the position of Senior Manager in both Customer Success Analytics and Performance Center Analytics, where a 'Service Operations Center' was established to enhance customer outcomes through data analytics and predictive health scoring. Vescio's earlier career included roles at Aesynt and McKesson, where responsibilities ranged from customer response and support to software and application development. Vescio started in technology support at Milliken & Company, and holds a BS in Computer Science from Wake Forest University.
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