Derek Furka is a seasoned technical support professional with extensive experience in the automated and robotic prescription dispensing equipment sector. Currently serving as a Sr. Technical Support Engineer at Omnicell since October 2018, Derek provides advanced technical assistance for the IVX Workflow and IVX Cloud systems. Previously, at Aesynt, Derek held the position of IV Robot Specialist, focusing on technical support for intravenous robotic systems, and served as a Customer Support Analyst II, offering senior customer support. Earlier roles included Customer Support Analyst at McKesson Provider Technologies and Technical Support Analyst at Ericsson, where Derek managed customer inquiries and technical support. Derek's career began at Ericsson as a Material Handler, eventually progressing through various responsibilities in logistics and inventory management. Derek holds an Associate's degree in Computer Information Systems from Butler County Community College, earned between 2004 and 2007.
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