Josh Burt is a seasoned professional in customer success and account management, currently serving as the Director of Customer Success at Omnicell since June 2016. In this role, Burt oversees Customer Success Managers to enhance customer experiences and facilitate desired outcomes. Prior to this, Burt held roles at Omnicell as Senior Manager of Customer Success and Senior Manager of Customer Experience, providing leadership to teams dedicated to maximizing the value of Omnicell solutions for health system customers. Previous experience includes serving as Technical Account Manager at Aesynt, where Burt focused on achieving customer business objectives and satisfaction. Earlier career positions at McKesson involved leadership in call center operations and technical support for healthcare products. Burt holds a degree in Information Systems from Slippery Rock University, earned in 2004.
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