Kevin Ferris has extensive experience in technical services and customer support, currently serving as Sr. Manager of Technical Services for Robotics at Omnicell since January 2006, overseeing a team of 20-25 Analysts and Specialists. Prior to this role, Kevin managed a customer service team at Citizens Bank from January 2001 to January 2006, achieving bank performance goals. Early career experience includes serving as a PC Technician and Customer Support at NEXTMISSION.COM from January 1998 to January 2001, focusing on troubleshooting PC and network issues. Kevin holds a Bachelor's degree in Management Information Systems and a Bachelor of Science in Business Administration, Management and Operations from Robert Morris University.
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