Steve Blanchard is a seasoned professional in service delivery and account management with extensive experience in the technology sector. Currently serving as a Critical Account Manager at Omnicell since August 2022, previously held roles include Service Manager at PwC, Service Delivery Manager at Fortified Data, and Service Delivery Portfolio Lead at Avanade. Additional experience encompasses a Director of Operations position at Avanade and an Escalation Manager role at Microsoft, where emphasis was placed on customer satisfaction and technical support for enterprise customers. Steve Blanchard began a career in customer support as the Director of Customer Support and Training at SMARTLogix LLC, and holds a Bachelor's Degree in Accounting and Computer Science from Le Moyne College.
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