sebastien B.

Sebastien B. is a consultant, coach, and auditor with extensive experience in hospitality, tourism, and luxury industries. They have held key positions at Villages Nature Paris, where they managed guest experience and operational teams during the destination’s grand opening, and have consulted for various sectors, including banking and insurance, focusing on optimizing customer-facing operations. Currently, Sebastien supports businesses in transforming their services through a triple-impact approach, prioritizing economic, social, and environmental sustainability. Their career also includes significant roles at companies like Disneyland Paris, where they honed their skills in team management, guest relations, and training program development.