Mike Rodgers

Desk Side Support at Omnigo Software

Mike Rodgers has a diverse work experience spanning over 18 years. Mike'smost recent position was at Omnigo as a Desk Side Support, starting in October 2020. Prior to that, they worked at SAIC as a Desk Side Support from May 2017 to September 2020. From January 2015 to May 2017, Mike worked at HCL Technologies as a Senior Technician, where they provided second-level technical support and conducted in-depth troubleshooting and resolution. Mike also provided occasional training to lower-level technicians to enhance their technical skills. Before that, Mike was a Deployment Specialist at General Dynamics C4 Systems from November 2013 to July 2014. From July 2010 to July 2012, they worked as a Platform Support Engineer at NetworkIP, where they maintained a database and conducted fraud research. Mike also has experience as a Helpdesk Analyst III at Pilgrim's Pride from April 2007 to June 2010, a Computer Technician at Applied Consultants from May 2006 to November 2006, and a Computer Technician at TexRamp Inc. from October 2002 to May 2006. In their role at TexRamp Inc., they provided phone and email-based tech support, conducted hardware troubleshooting, and performed web design, light PHP programming, and MySQL administrative duties.

Mike Rodgers attended Vista College in 2013, where they obtained a diploma in Network and System Administration/Administration. Mike also holds a certification in TestOut PC Pro from TestOut Corporation. Further details about the obtained month and year for the certification are not available.

Links

Timeline

  • Desk Side Support

    October, 2020 - present