Sonal Singh possesses a robust background in customer success and project management, with current experience as a Customer Success Specialist at Omnipresent since October 2021. Prior roles include serving as a Customer Success Agent at MEED from March 2015 to September 2021, and as an Assistant CRM Manager at Supertech Limited from June 2012 to May 2014, where team leadership and campaign coordination were key responsibilities. Additional experience includes project management at Thomson Digital, focusing on lead generation and database management in the hospitality sector, and a management trainee position at VIP Industries Limited. Educational qualifications include a Master of Business Administration (M.B.A.) in HR/Marketing from JIMS and a Bachelor's Degree in Zoology from Hans Raj College, Delhi University. Key skills encompass Salesforce, CRM, JIRA, Marketo, and data analysis tools.
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