Ally Costa

Ally Costa is a Senior Staff Engineer specializing in AI, ML, and LLM at Omnissa, where they create and leverage AI technologies to streamline support processes. Prior to this, they amassed extensive experience at VMware, where they managed technical support teams and engaged with customers to resolve escalated issues. Ally's earlier roles included technical positions at First Data Corporation and an internship with the Labour Party, where they developed skills in technical analysis, customer relations, and legislative assistance. Ally holds a Bachelor of Arts in Political Science and Government from Millersville University of Pennsylvania.