Pallavi Joshi is an experienced Customer Service Consultant currently employed at OMP since March 2020. With a robust background in managed services and customer support, Pallavi previously held the position of Specialist at Hewlett Packard Enterprise from February 2015 to April 2017, contributing to the Managed/Cloud services team and resolving client issues per ITIL guidelines. Prior roles include Senior Engineer at Magna Infotech, focusing on Avaya products, Advanced Diagnostic Engineer at Avaya, and Senior Software Engineer at the same company, where Pallavi provided technical support and facilitated troubleshooting. Early career experience includes roles at InteractCRM, where Pallavi trained customers on Avaya products, and as a Java Programmer at Vision 3K Technologies. Pallavi holds a Bachelor of Computer Science degree from Savitribai Phule Pune University, completed in 2001.
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