Bernadette H.

Bernadette H. is a Customer Success Manager at OMR since November 2023, bringing a wealth of experience from previous roles including Junior Customer Success Manager at CrossEngage and Customer Onboarding Consultant at Planday. Prior to these positions, Bernadette held various customer service roles at Volksbank Brilon-Büren-Salzkotten eG, where responsibilities included Customer Service Agent and Branch Customer Service Advisor. Bernadette's early career in the aviation industry includes roles as Flight Attendant at TUI and Senior Flight Attendant at Small Planet Airlines. Additional experience includes working as a Passenger Service Agent at PAD Airport Services GmbH, freelance translation, and editing. Bernadette holds a Bachelor of Arts in Anglistik and Deutsche Literaturwissenschaften from Paderborn University, completed between 2009 and 2015.