Omuni is a retail SaaS company powering clicks to bricks omnichannel experiences for 100+ global brands across 10000+ stores. 

We help deliver customer journeys across - marketplaces, social commerce, eCommerce fulfilling from stores that are not only lite on assortment & logistics cost but also helps you meet customer demands & their journeys. Our success stories are widespread across various verticals like fashion & lifestyle, electronics, beauty to FMCG, and more.

Start your Omunichannel journey today!

Retail

Omuni

Mukul Bafana

Pratap Bala

Elamathi Thangavel

The Software Development team at Omuni is responsible for designing, building, testing, and maintaining the company's retail SaaS products that enable seamless omnichannel experiences. This team ensures the software solutions are robust, scalable, and efficient by focusing on backend and frontend development, rigorous testing, and continuous integration and deployment. They work collaboratively to deliver high-quality software that meets customer demands across diverse verticals like fashion, electronics, and FMCG, facilitating smooth customer journeys from eCommerce to physical stores.

Software Development

The Business Analysis and Development team at Omuni focuses on identifying growth opportunities and optimizing customer journeys for our retail SaaS solutions. This team works on in-depth market analysis, strategic partnerships, and client account management to enhance omnichannel experiences for global brands. They play a pivotal role in aligning customer demands with business strategies, ensuring seamless integration across marketplaces, social commerce, and eCommerce channels.

Business Analysis and Development

The Technical Support Team at Omuni is responsible for providing technical assistance and troubleshooting to ensure seamless omnichannel experiences for our retail clients. This team handles system maintenance, resolves technical issues, and supports the integration of our SaaS solutions across various platforms like marketplaces, social commerce, and eCommerce. They work collaboratively to ensure minimal disruptions, optimize performance, and meet the technical needs of our global network of over 10,000 stores.

Technical Support Team

This department focuses on developing innovative visual concepts and styles for fashion products.

Creative Design

The Customer Success and Experience team at Omuni ensures seamless and satisfying omnichannel journeys for our clients. They work closely with global brands to optimize customer interactions across various platforms and stores, managing client relationships and ensuring high levels of customer satisfaction and engagement. This team is pivotal in driving client success stories by aligning Omuni's services with specific business goals and customer demands.

Customer Success and Experience

This department focuses on employee management, recruitment, and organizational development.

Omuni

Org chart

Teams

Software Development

Business Analysis and Development

Technical Support Team

Creative Design

Customer Success and Experience

Human Resources

Offices

Omuni

Org chart

Teams

Software Development

Business Analysis and Development

Technical Support Team

Creative Design

Customer Success and Experience

Human Resources

Offices

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