Paul Webb

Customer Operations Consultant

Paul Webb is currently serving as a Customer Operations Consultant at OMV, where responsibilities include supporting the implementation of a SaaS platform for Fuel Card issuance and transaction authorization, reviewing and developing business process design, and conducting system testing. Prior experience includes roles at The ai Corporation as Service Delivery Manager and at WEX Europe Services Limited, where Paul held multiple positions such as Head of Process Improvement and Head of Customer Support, focusing on operational efficiency and customer requirements. Earlier career experiences encompass extensive management roles at ExxonMobil, where Paul was the Esso Card Centre Manager for the UK and Ireland, as well as service roles at KINGSCROFT MOTOR COMPANY LIMITED and Woking Ford, demonstrating a strong foundation in customer service and operational management. Paul holds educational qualifications from Isle of Wight College of Technology and Sandown High.

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