Jackson Franich is a dedicated operations professional currently working in the DTC marketplace at On, where they monitor system issues and enhance customer satisfaction. Previously, they served as a Head Goalkeeper Coach at the Football NSW Institute and held various roles within the football sector, including Online Services Coordinator and Sales Executive. Jackson has a strong history in customer service, having achieved a 100% score on customer feedback surveys during their tenure as a Sales Associate at Ralph Lauren. They earned a Bachelor of Business & Commerce in Sport Management from Western Sydney University and have maintained a commitment to balancing work with a healthy lifestyle.
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