Matthew Ellis is an experienced technology professional currently serving as Senior Technology Site Management for Retail and Workplace at On since July 2025. In this role, Matthew drives the site-specific technology service model, overseeing operational resources and ensuring IT infrastructure reliability. Prior to this position, Matthew worked as a Technology Operations Engineer at Dr. Martens plc, where responsibilities included hardware management and technical infrastructure optimization for retail locations in the US. Previous roles at Apple included Genius Administrator and iOS Tier 1 Technical Support Advisor, where Matthew focused on enhancing customer service and technical support. Earlier experience includes various customer service and sales roles at Best Buy, Ignite Arcade, Noodles & Company, and Taco Bell. Matthew holds an Associate of Science degree in Computer and Information Sciences from Oakton College and graduated with a high school diploma from Niles West High School in 2017.
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