Sandra Chatzakis

Sandra Chatzakis is an accomplished digital product management professional with extensive experience in optimizing customer experiences across various platforms. Currently serving as the Lead Digital Product Manager at On, Sandra focuses on enhancing the post-purchase experience through scalable global solutions. Previous roles include Value Stream Lead and PO E-Commerce at Migros Bank, where responsibilities encompassed channel sales and customer journey management, and Product Manager at Zürcher Kantonalbank, where strategic improvements in digital payment services were achieved. Additionally, Sandra has a background in customer experience management and digital onboarding from Aduno Gruppe and started a career as a Trust Officer at Swisspath Consulting AG. Sandra holds a CAS in Customer Behavior from HWZ University and a CAS in Innovation, Customer Experience Management, and Service Design from ZHAW School of Management and Law.