Chip Bell

Chip Bell is a prominent keynote speaker, trainer, and consultant, with a career spanning over four decades at the Chip Bell Group, where Chip specializes in customer loyalty, innovative service, and service leadership. Consistently ranked among the top five speakers globally on customer loyalty by Global Gurus, Chip Bell also serves as a senior partner in one of the leading customer loyalty firms in the United States, guiding organizations in cultivating a culture that promotes long-term customer commitment. Additionally, Chip Bell is the author of "Kaleidoscope: Creating Awesome Experiences That Sparkle" and co-owner of On3, along with founding the Chip Bell Academy, which focuses on enhancing customer engagement skills. Prior experience includes serving as Director of Management and Organizational Development at NCNB, now Bank of America, where Chip Bell managed training and organizational change initiatives. Education credentials include a Doctoral Degree in Organizational Behavior from The George Washington University, a Master's Degree in Behavioral Science from Vanderbilt University, and a Bachelor's Degree in Psychology and Political Science from The University of Georgia.