John Stoops

John Stoops is a seasoned Customer Success professional with extensive experience in managing client relationships and enhancing user experiences across various technology and SaaS companies. Currently serving as a Customer Success Manager at Ona, John focuses on customer success and developer experience in AI-native software development. Previously, John held strategic roles at Stack Overflow, WeWork, Ceros, and Chartbeat, specializing in enterprise-level customer success and client management. Background includes a blend of marketing and project management roles at organizations like Contently and American Conference Institute, along with foundational experience in marketing and sales during internships. John holds a degree in International Business, Marketing, and Spanish from Mississippi State University.