Mathew Mitchell, M.S., currently serves as an Associate Product Manager at Onaroll since May 2025. Prior to this role, Mathew held the position of Director of Quality at The Ritz-Carlton Hotel Company, L.L.C. from August 2022 to June 2025, focusing on customer experience optimization and driving revenue growth through quantitative and qualitative research. Mathew also led initiatives that achieved an 8-point increase in guest satisfaction scores while serving as Quality Manager at the same company. Earlier experience includes a role as a Research Assistant at San Diego State University from February 2020 to August 2022, where Mathew co-authored a publication on Oral Health and utilized SPSS and Tableau for data analysis on Cyberbullying surveys. Mathew earned a Master's degree in Psychology from the University of Southern California and a Bachelor's degree in Psychology from San Diego State University.
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