John Ball Jr. is a Senior Manager with over a decade of extensive expertise in IT operations, focusing on IT service management and service delivery. They have held various roles, including Systems Administrator, Information Assurance Security Officer, and Program Manager at organizations such as ITT Systems, Exelis, and Vanguard, where they streamlined incident response and enhanced service restoration. Currently, John serves as IT Operations Manager at Onbe, while also pursuing education at Montgomery County Community College. They have a strong background in managing large-scale IT projects, providing support across multiple platforms, and leading teams in high-pressure environments.
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