Pia Daniel possesses extensive experience in client services and SaaS management across various companies. At Onclusive, Pia served as Head of SaaS and Agency Services, overseeing a substantial £5m+ client portfolio with impressive retention rates and a successful 7-person Client Services team. Previous roles include Head of Enablement, where responsibilities involved managing over 1600 clients and streamlining contract negotiations, and Senior Client Services Manager at PRECISE MEDIA MONITORING LTD, focusing on high-profile agency accounts and enhancing client relations. Additional experience as Governance Manager and Team Leader at Kantar showcased abilities in training, team leadership, and process improvement within client support and copyright management.
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