Logan Craig

Logan Craig is a skilled professional with extensive experience in customer operations and technical support. Currently, at One since October 2021, Logan has focused on developing and maintaining procedures for new features and evaluating resources for procedural enhancements. Prior experience at Apple from December 2014 to October 2021 included roles as Lead Genius, where Logan partnered with leadership for operational success at the Genius Bar, and as Mac Genius/Tier 4 Support, providing expert technical assistance and achieving top customer satisfaction ratings. Logan's earlier roles include Service & Repair Manager at Sprint, leading a high-performing team in mobile device repairs, and Detail & Maintenance Technician at Kenny Kent Chevrolet, where strong multitasking and customer service skills were developed. Educational background includes attendance at F. J. Reitz High School from 2006 to 2009.