Dev Jones

Dev Jones has a background in customer service management, technical operations, and network implementation spanning over a decade. At Actual Experience, Dev managed the Service Desk structure and Apprenticeship program. Dev also held roles at Easynet Global Services involving technical support for Enterprise level customers, network design implementation, and customer escalations management with telco relationships. Throughout their career, Dev has demonstrated leadership, technical expertise, and a focus on improving internal processes and customer support.