Shravan Kumar Munogee

Shravan Kumar Munogee is a seasoned customer service professional with extensive experience in team leadership and support roles. Currently serving as a Customer Service Team Lead at one.com since January 2013, Shravan excels in managing a team focused on high-quality customer service and meeting operational KPIs. Previous positions include Team Coordinator/Social Media Coordinator, Support Coordinator, and English and French IT Support at the same organization, alongside roles at Mauritius Commercial Bank as Cards IT Support, and as a Customer Care Assistant at Apollo Blake, demonstrating a consistent dedication to customer satisfaction and team efficiency. Academic qualifications include a Post Graduate Diploma in Project Management from MANCOSA and a Bachelor's Degree in Business Information Systems from the University of Technology Mauritius.