Michael Egan, PMP, is an accomplished executive with extensive experience in customer experience, professional services, and project management across various industries. Currently serving as Vice President of Customer Experience at One Inc since September 2021, Michael is overseeing the restructuring and expansion of Customer Service and Technical Support operations. Previously, as Vice President at Vigilent, responsibilities included rebuilding global Services and Support teams for AI-driven solutions. Michael has held significant leadership roles at Panduit, SynapSense, and other engineering firms, demonstrating expertise in strategic management, team development, business growth, and project execution. Michael holds a Bachelor's degree in Mechanical Engineering and a Project Management Certificate from the University of California, Davis.
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