Billy Waters

Billy Waters is a seasoned expert in member experience and creative fitness leadership, currently serving as the Head of Member Experience at One Playground. With a Bachelor's degree in Sports Management from the University of South Wales, Billy has co-founded fitness initiatives and held various leadership roles, including Chief Operating Officer and General Manager at multiple organizations. Over the years, Billy has been instrumental in driving growth and retention across diverse fitness and wellness brands globally, combining strategic insights with a focus on team development and engaging work environments. Through a blend of open communication and innovative ideas, Billy continues to make a lasting impact in the industry.