Anna Hellmer is a Senior Lead in Service Design & Innovation at Falck, where they employ a human-centered design approach to enhance customer offerings and employee support. With a background as a Senior Service Designer at McKinsey & Company and as a Service Designer at Veryday, Anna has honed their skills in empathy, creativity, and collaboration to tackle complex challenges and create meaningful user experiences. Additionally, as an Ambassador for One Young World since 2018, they engage with diverse communities and subcultures, reflecting their passion for exploring and understanding the world. Anna studied at Berghs School of Communication from 2013 to 2014.
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