Carmen L.

Carmen L. has extensive experience in financial services and customer relations, holding various roles in prominent organizations. At TSB Bank, Carmen served as a Customer Relations Advisor, focusing on swift and accurate customer issue resolution. As a Credit Risk Analyst at Gleeson Recruitment Group, Carmen managed aged debt reviews and credit assessments, while a stint at GEFCO involved overseeing significant bad debt provisions and conducting client meetings. Previously, Carmen acted as a Debt Recovery Manager at NatWest Bank, handling cases with high debt levels and training teams. With additional experience at HFC Bank and HSBC Bank, Carmen has developed strong skills in collections, customer due diligence, and account management. Currently, Carmen is a Credit Controller at Advanced, continuing to leverage a solid educational background in business administration and customer service.