Louise Pointer is currently a Service Delivery Manager at OneAdvanced, a position they have held since 2022. Previously, they served as a Service Delivery Manager at Ricoh UK from 2020 to 2022, and prior to that, they worked at Phoenix IT Group as an Incident Manager and Customer Service Team Leader from 2012 to 2014. Their diverse experience in service delivery and customer support highlights their expertise in managing operational efficiency and team leadership.
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