Steven Walton

Head of Customer Experience / Professional Services FMS

Steven Walton is the Head of Customer Experience and Professional Services at OneAdvanced, where they focus on implementing customer-centric frameworks and operational efficiencies to enhance customer satisfaction and reduce churn. With over 17 years of experience in leadership roles, including as a Professional Services Manager at Ideagen and a Strategic Customer Solutions Manager at Posturite, they have developed expertise in SaaS-based digital transformation strategies. Steven is currently pursuing a Prince 2 Foundation in Project Management while holding a NEBOSH General Certificate in Health & Safety. They possess a Bachelor of Science degree in Sports and Exercise from the University of Sunderland.

Location

Billingham, United Kingdom

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