Vikram Rawat

Chief Manager Service at OneAssist

Vikram Rawat has a comprehensive work experience in various organizations. VIKRAM joined OneAssist Consumer Solutions in 2018 as the Chief Manager service, where they were responsible for heading services in the north and East India region, focusing on customer satisfaction, ASC management, payout settlement with repair partners, and minimizing expenses. Before that, they worked as the State Service Manager at Huawei Technologies India from 2016 to 2018, handling state service and addressing operator and distributor service issues. Prior to that, Vikram was the Service Manager at HCL Infosystems Ltd from 2015 to 2016, overseeing the smooth running of all processes and reviewing customer tickets. VIKRAM started their career as a Store Manager at Reliance Digital Retail Ltd from 2013 to 2015, managing operation work. Their earliest work experience was at Essar Telecom Retail Ltd, where they served as a Store Manager from 2006 to 2012.

Vikram Rawat completed their MBA in Marketing from Symbioses from 2007 to 2011. Prior to that, they obtained a Bachelor of Commerce degree from Delhi University from 2002 to 2006. VIKRAM completed their 12th grade from KVTG in 2000 and their 10th grade from CBSE in 1998.

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Timeline

  • Chief Manager Service

    March, 2018 - present