Frederick S.

Customer Support Technician at OneDine

Frederick S. has worked at a variety of companies since 2009. Frederick began at Macdaniellie Designs, Maxdock Graphics, and Funhauz Productions as a Senior Graphic Designer. In 2014, they moved to SEAWELD LIMITED as a Web & Media Publishing Officer, where they provided IT support and graphic design material for department and company use, as well as managed and maintained the website and intranet. In 2018, Frederick S. became a Student Assistant at Kendall College of Art and Design, where they responded to inquiries from students and faculty, conducted office work, and assisted with student orientation activities. In 2019, Frederick S. began working at Menards as a Kitchen Cabinet Specialist, assisting customers with cabinet, countertop, and appliance purchases, and consulting customers regarding designs, product, form, and function. Currently, Frederick S. is employed at OneDine as a Customer Support Technician.

Frederick S. began their educational journey in 2008 when they obtained a Diploma in Graphics & Web Design from IPMC. Frederick then attended HO POLYTECHNIC from 2010 to 2013, earning an Associate’s Degree in Marketing. In 2014, they earned a Degree in Graphic & Web Design from IPMC. Frederick then completed a Certificate in CCNA Routing & Switching - Cisco from Quick Technology Services in 2015. In 2016, Frederick S. graduated with a Bachelor's degree in Marketing from the Ghana Institute of Management and Public Administration (GIMPA). In 2018, they earned a Master of Arts - MA in Art & Design from Kendall College of Art and Design. In 2019, Frederick S. obtained a Masters of Art and Design certification from Kendall College of Art and Design, and in 2022 they obtained a CompTIA Security+ certification from CompTIA.

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Timeline

  • Customer Support Technician

    January, 2020 - present