John Van Ness

John Van Ness is an IT leader with over 20 years of experience in transforming IT operations and service desk functions. They began their career as a desktop support engineer, which laid the foundation for their leadership style centered on team empowerment and effective communication. John has held various management roles at Fortune 500 companies, including positions as Manager of IT Support Systems at Virgin America and Sr. Manager of Corporate IT at Business Wire. Currently, they serve as a Service Delivery Manager at Diversified, where they focus on leveraging innovative solutions and AI to enhance user experiences and operational excellence. John’s educational background includes studies at Cittone Institute of Technology and ongoing education at Union Catholic Regional High School.