Nez S. has extensive experience in customer success and account management, currently serving as a Regional Account/Customer Success Manager at OneFile since November 2015, where responsibilities include managing client relationships, ensuring satisfaction, and driving upsell opportunities. Prior roles encompass tutoring and assessing apprenticeships at Skills for Work, personal assistant positions at Local Government and John Freida, travel consulting at Thomas Cook, and senior artist relations roles at Sony Music Entertainment and CBS Records. Nez has pursued multiple associate degrees in Adult and Continuing Education, Further Education, and Secondary Education from Middlesex University, enhancing expertise in education and teaching methodologies.
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