Emily Howard is an experienced professional in customer service and operations, currently serving as a Senior Agency Operations Specialist at ONEGROUP Risk Management and Insurance since April 2018. Emily has held various roles within the same company, including Employee Benefits Customer Service Representative and Business Support Services Assistant. Prior experience includes working as an Agency Representative at Total Advertising, Inc., and a Sales/Merchandise Associate at TJ Maxx & HomeGoods. Additionally, Emily has completed internships at the Better Business Bureau of Upstate New York, Cornell University, WETM-TV, and Z95.5 Radio. Emily earned a Bachelor’s Degree in Communication from Medaille University, completing the program in 2016.
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