Alan Cheng is an IT and Systems Administrator at oneNav, Inc. since October 2021, where responsibilities include implementing and supporting laboratory IT equipment, ensuring backup operations, maintaining network and computer systems, and administering cloud services such as AWS and GCP. Prior experience includes roles as a Desktop Support Administrator at Mirapath, Inc. from February 2019 to October 2021, providing support for IT equipment and user issues, and as an Information Technology Support Engineer at Ooma, Inc. from June 2015 to February 2019, managing hardware installations, computer networks, and Microsoft Exchange servers. Alan Cheng began their career as an Associate Support Engineer at Deltapath Commerce and Technology Limited in 2012, overseeing server installations and customer troubleshooting. Alan Cheng holds a Bachelor’s Degree in IT: Computer Electronics & Networking Technology from San Jose State University, completed in 2015.
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