Jens Willner

Jens Willner is an experienced customer success and service delivery professional with a strong background in business intelligence, analytics, and SaaS within B2B environments. They held various leadership roles at MicroStrategy from 2009 to 2012, culminating as Director of Premium Support for EMEA and APAC, where they managed teams across multiple European countries. Most recently, Jens has served as Director of Customer Support at OneOcean since 2024, and previously worked as Service Manager at ENTIRETEC and Manager of Customer Service Experience at Exasol. Jens earned a Diplom in Wirtschaftsinformatik from Technische Universität Dresden and studied at Swansea University.