Jay Boson is a skilled Desktop Support Specialist currently working at ONEOK since May 2022. With experience that spans over several companies including ExxonMobil, Northrop Grumman, and HCL Technologies, Jay has developed a comprehensive skill set in technical support services for various devices such as desktops, laptops, and printers. Key responsibilities have included monitoring self-serve kiosks, resolving open tickets, managing IT inventory, and providing remote control support. Jay has also held roles as a Senior Desktop Support Analyst and Desktop/Network Support, showcasing a strong background in customer service and technical problem-solving within multiple industries. Education credentials include certificates in MCP, MCTS, MTA, A+, and studies in Computer and Information Sciences and Support Services.
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