Roberto Cruz

Roberto Cruz has a diverse work experience spanning various roles and industries. Roberto began their career in 2008 as a Secure Transmissions Engineer at JPMorgan Chase & Co., where they were responsible for testing telephony and web software. In 2010, they worked as an HTML Developer at Merrimack Valley Software. From 2012 to 2014, Roberto worked at Microsoft as a Service Advisor, providing expert knowledge and technical support to retail and small business customers. Roberto then joined Reliable IT in 2014 as a Help Desk Engineer, eventually being promoted to Small Business support team lead. Currently, they are employed at Onepath LLC as a Systems Engineer and IT Support specialist, managing a large client base and handling a wide range of technologies.

Roberto Cruz attended Northern Essex Community College from 2001 to 2004, where they obtained an Associate's Degree in Information Technology. Roberto also holds a certification in Windows 8 MCSA from New Horizons Computer Learning Centers. No further information about their education or certifications is provided.