Adarsh Kumar

Adarsh Kumar is an accomplished professional with extensive experience in customer service and management within the aviation and technology sectors. Currently serving as the Area Manager for Customer Service at OnePlus since April 2020, Adarsh has successfully achieved service targets, increased market share, and enhanced customer satisfaction through strategic directives and data analysis. Prior to this role, Adarsh worked at Vistara - TATA SIA Airlines Ltd. as a Customer Service Supervisor, overseeing key performance metrics and ensuring timely communication. Adarsh’s career began at IndiGo (InterGlobe Aviation Ltd) as a Customer Service Executive, where essential duties included managing airport operations and customer interactions. Adarsh holds a Master’s degree in Business Administration and Management from Sikkim Manipal University.