Amy M. currently serves as a Senior Business Analyst at OneShield, focusing on analyzing claims issues and collaborating with development teams. Prior to this role, Amy held positions at Next Level Solutions as a Senior Business Process Specialist, where responsibilities included gathering requirements for implementations, and at Utica National Insurance Group as a Business Analyst III, assisting in the migration to Guidewire solutions. Additional experience includes a role as a Guidewire Developer at Amerisure Insurance, and extensive work at GEICO across various roles including Sr. Software Engineer II - Guidewire, Application Systems Analyst, and Business Analyst. Amy began a career in insurance as a Claims Adjuster/Trainer at GEICO and also worked in recruitment as a Senior Employment Specialist. Amy possesses an Associate degree in Business Administration from Medaille University.
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