Caprice Johnson is an experienced tax specialist currently employed at OneSource Virtual since December 2020. Prior to this role, Caprice served as a payroll specialist at ADP from September 2017 to December 2020, where responsibilities included processing client payroll and addressing routine client requests. Caprice's professional background also includes positions as a customer service specialist at GM Financial, where loan modification requests were managed, and as a pharmacy specialist at Philidor Rx Services, focusing on prescription insurance claim processing. Additionally, Caprice worked as a reinsurance specialist and a customer service representative at Towers Watson, gaining extensive experience in claims processing and customer service coordination. Caprice holds a Bachelor of Applied Science in Criminal Justice and Corrections from Strayer University and an Associate's degree in Legal Assistant/Paralegal from Community College of Philadelphia.
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